Delivery Charges

  • All delivery charges are for UK Mainland and are excluding VAT.
  • A+K reserves the right to modify delivery charges at any time. 
  • A £10.00 + VAT delivery charge will be applied to standard courier for up to 5 items then this will increase to £25.00 + VAT. For more than 30 standard courier items please enquire with your requirement.
  • Items exceeding lengths of 1.5m will have a £25.00 + VAT charge applied. Please enquire for multiple purchases.
  • Larger items/quantity purchases may require a pallet (single items requiring a pallet listed on our website will state this in the specification section) , pallet charges are based on delivery postcode, please let us know the first part of this and we can supply accurate charges for you.

For enquiries please email sales@anders-kern.co.uk or call us on 01638 510900 Option 1.


Receipt of goods

The customer shall upon delivery examine the goods and shall promptly, but in any event within 5 Business Days following delivery notify the Seller, and the Carrier where relevant, of any apparent damage or defect.

Return of goods

  • Before any return is accepted a goods return number (GRN) must be obtained from Customer Services.
  • Items must be returned within 7 days once GRN number is issued.
  • Any goods received back as a return must be in the original packaging and free from damage upon inspection after receipt at our Mildenhall warehouse.
  • If goods are incorrectly ordered or are no longer required a minimum restocking and packaging charge of 20% of the dealer net price will be implemented on all returns.