Delivery Charges

  • All delivery charges are for UK Mainland and are excluding VAT.
  • A+K reserves the right to modify delivery charges at any time. 
  • A £10.00 + VAT delivery charge will be applied to standard courier for up to 5 items then this will increase to £25.00 + VAT. For more than 30 standard courier items please enquire with your requirement.
  • Items exceeding lengths of 1.5m will have a £25.00 + VAT charge applied. Please enquire for multiple purchases.
  • Larger items/quantity purchases may require a pallet (single items requiring a pallet listed on our website will state this in the specification section) , pallet charges are based on delivery postcode, please let us know the first part of this and we can supply accurate charges for you.

For enquiries please email or call us on 01638 510900 Option 1.

Receipt of goods

The customer shall upon delivery examine the goods and shall promptly, but in any event within 5 Business Days following delivery notify the Seller, and the Carrier where relevant, of any apparent damage or defect.

Return of goods

  • Before any return is accepted a goods return number (GRN) must be obtained from Customer Services.
  • Items must be returned within 7 days once GRN number is issued.
  • Any goods received back as a return must be in the original packaging and free from damage upon inspection after receipt at our Mildenhall warehouse.
  • If goods are incorrectly ordered or are no longer required a minimum restocking and packaging charge of 20% of the dealer net price will be implemented on all returns.